Organsational Behavior Page - 2
1.1 Organisation
Introduction: An organization is a man made system. A large group of people traveling in a bus, or watching a movie do not form an organization. An organization requires people with purpose, goals and objectives.
Definition: An organization is a group of people working together to achieve the common organizational goal (viz. production of goods or service) with the help of people, machines and materials.
Examples: family, university, bank, municipal corporation, government, army, etc.
1.1.1 Classifications of Organisations:
Industrial sector v/s Agricultural sector•
Public Sector v/s Private Sector•
Joint Sector v/s Co-operative Sector•
Capital intensive•
Labor intensive•
Public limited•
Private limited•
Manufacturing sector•
Service Sector•
Large Scale•
Small-Scale etc•
1.1.2 Factors Influencing an Organisation:
People•
Size •
Technology•
Environment•
Management•
1.2 Organisational Behaviour
Meticulous study shows that an individual spends maximum time of his life in the organization than the time he spends on other activities.
The subject of Organisational Behaviour deals with that part of life, which is spent working. It is also called ‘on-the-job’ life. Interestingly our ‘off-the-job’ life is inter related and inter dependent on “on-the-job’ life and vice-versa.
Definitions:
1. Keith Davis: A study of human behavior at work
2. Fred Luthans: An understanding, prediction and control of human behavior in the organization
3. Stephen Robbins: A study that investigates the impact, individuals, groups and structure have on human behavior within the organization
4. S.K.Kapur: As a systematic study of actions and reactions of people working in an organization in order to improve the overall organizational performance
5. Talya Bauer: As the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.
1.2.1 Fundamental Concepts in Organisational Behaviour:
As per definitions, study of human behavior is a very important part of organizational behavior.
It is essential for modern managers to understand and predict human psychology in terms of behavior.
Thus it is essential to understand the organizational culture, which is formed by the organizational behavior of the people over a long period of time.
When new employees enter organizations, their stable or transient characteristics affect how they behave and perform. Therefore, it is important to understand individual characteristics that matter for employee behaviors at work.
Important concepts of organizational behavior are as follows:
Every individual is different
Every person is unique. Therefore, each person should be treated separately while managing people. A uniform management style will not be applicable to all employees.
Every individual is a complete person
Each individual has his/her own likes-dislikes, opinions, views, attitude, knowledge, etc. Since the employee spends more time in the organizations they work, they are expected to be happy on-the –job as well as off-the –job.
Human behavior has cause-effect relationship
It is necessary for managers to understand the beliefs and faiths of the people and also the cause-effect relationship behind the behavior, if they want to be effective managers.
Every individual has self – esteem
People are different from machines and materials. They have self-respect and prestige. They expect their due respect in day-to- day activities.
An organization is a social system
The Organisational behavior of people depends upon their social status, social roles and social groups. As a result, within every formal organization, there exists an informal organization, which influences the formal organization to a large extent.
Mutual interests are inter-dependent
As organization needs people, people too need the organization to achieve their respective goals. There is interdependence of interests. It is necessary that these are ‘complementary’ and not ‘contradictory’.
A total view of organization
When all the above aspects of organizational behavior are taken in to consideration we can have a total view of the organization. This helps the managers understand human behavior in the organization, which results in the necessary co-ordination between organization, management and employees.
1.3 Importance of Organisational Behaviour for Managers
In the modern world, organizations are becoming increasingly complex with rapidly changing technology. As a result, organizations are demanding more from their employees. Employees are called ‘Human Resources’ because they are not commodities. Managements have become aware that they have to treat their employees as human beings and not as machines or materials. Therefore understanding the ‘Organisational Behaviour’ of their employees is extremely important for the managers of tomorrow.
Summary:
This chapter covers definitions and concepts about ‘organization’ and ‘organizational behavior
It also includes components of ‘organizational behavior’ and states the importance of human behavior, especially for modern managers
Despite the advancement in technology, the importance of people in an organization cannot be undermined.
Thus the study of Organisational behavior is extremely important to understand and manage people
References:
Bauer, Talya Erdogan, Berrin, 2010. Understanding Organisational Behaviour. In: Bauer, Talya and Erdogan, Berrin. Organisational Behaviour V1.1. Flat World Knowledge, Inc. Available at: <http://www.flatworldknowledge.com/pub/organizational-behavior-v1.1/141353#web-141351>. [Last accessed 5th Oct 2010].
Recommended readings:
Hitt M.A., Miller C.C. and Collela A, 2009. • Organisational Behaviour, 2nd ed., John Wiley & Sons, Inc.
Colquitt, Jeffrey LePine, Michael Wesson, 2010. • Organisational Behaviour: Improving Performance and Commitment in the Workplace. 2nd ed., McGraw-Hill/Irwin.
Schermerhorn J.R., Jr. Dr. Hunt J.G., Dr. Osborn R.N., 2010. • Organisational Behaviour 11th ed., Wiley.
Kreitner R., Kinicki.A.,2009.• Organisational Behaviour, 9th ed., McGraw-Hill/Irwin.
Robbins S.P., Stephen P, Timothy A, 2010. • Organisational Behaviour , 14th ed., Prentice Hall.
Organsational Behavior
4/
1.1 Organisation
Introduction: An organization is a man made system. A large group of people traveling in a bus, or watching a movie do not form an organization. An organization requires people with purpose, goals and objectives.
Definition: An organization is a group of people working together to achieve the common organizational goal (viz. production of goods or service) with the help of people, machines and materials.
Examples: family, university, bank, municipal corporation, government, army, etc.
1.1.1 Classifications of Organisations:
Industrial sector v/s Agricultural sector•
Public Sector v/s Private Sector•
Joint Sector v/s Co-operative Sector•
Capital intensive•
Labor intensive•
Public limited•
Private limited•
Manufacturing sector•
Service Sector•
Large Scale•
Small-Scale etc•
1.1.2 Factors Influencing an Organisation:
People•
Size •
Technology•
Environment•
Management•
1.2 Organisational Behaviour
Meticulous study shows that an individual spends maximum time of his life in the organization than the time he spends on other activities.
The subject of Organisational Behaviour deals with that part of life, which is spent working. It is also called ‘on-the-job’ life. Interestingly our ‘off-the-job’ life is inter related and inter dependent on “on-the-job’ life and vice-versa.
Definitions:
1. Keith Davis: A study of human behavior at work
2. Fred Luthans: An understanding, prediction and control of human behavior in the organization
3. Stephen Robbins: A study that investigates the impact, individuals, groups and structure have on human behavior within the organization
4. S.K.Kapur: As a systematic study of actions and reactions of people working in an organization in order to improve the overall organizational performance
5. Talya Bauer: As the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.
1.2.1 Fundamental Concepts in Organisational Behaviour:
As per definitions, study of human behavior is a very important part of organizational behavior.
It is essential for modern managers to understand and predict human psychology in terms of behavior.
Thus it is essential to understand the organizational culture, which is formed by the organizational behavior of the people over a long period of time.
When new employees enter organizations, their stable or transient characteristics affect how they behave and perform. Therefore, it is important to understand individual characteristics that matter for employee behaviors at work.
Important concepts of organizational behavior are as follows:
Every individual is different
Every person is unique. Therefore, each person should be treated separately while managing people. A uniform management style will not be applicable to all employees.
Every individual is a complete person
Each individual has his/her own likes-dislikes, opinions, views, attitude, knowledge, etc. Since the employee spends more time in the organizations they work, they are expected to be happy on-the –job as well as off-the –job.
Human behavior has cause-effect relationship
It is necessary for managers to understand the beliefs and faiths of the people and also the cause-effect relationship behind the behavior, if they want to be effective managers.
Every individual has self – esteem
People are different from machines and materials. They have self-respect and prestige. They expect their due respect in day-to- day activities.
An organization is a social system
The Organisational behavior of people depends upon their social status, social roles and social groups. As a result, within every formal organization, there exists an informal organization, which influences the formal organization to a large extent.
Mutual interests are inter-dependent
As organization needs people, people too need the organization to achieve their respective goals. There is interdependence of interests. It is necessary that these are ‘complementary’ and not ‘contradictory’.
A total view of organization
When all the above aspects of organizational behavior are taken in to consideration we can have a total view of the organization. This helps the managers understand human behavior in the organization, which results in the necessary co-ordination between organization, management and employees.
1.3 Importance of Organisational Behaviour for Managers
In the modern world, organizations are becoming increasingly complex with rapidly changing technology. As a result, organizations are demanding more from their employees. Employees are called ‘Human Resources’ because they are not commodities. Managements have become aware that they have to treat their employees as human beings and not as machines or materials. Therefore understanding the ‘Organisational Behaviour’ of their employees is extremely important for the managers of tomorrow.
Summary:
This chapter covers definitions and concepts about ‘organization’ and ‘organizational behavior
It also includes components of ‘organizational behavior’ and states the importance of human behavior, especially for modern managers
Despite the advancement in technology, the importance of people in an organization cannot be undermined.
Thus the study of Organisational behavior is extremely important to understand and manage people
References:
Bauer, Talya Erdogan, Berrin, 2010. Understanding Organisational Behaviour. In: Bauer, Talya and Erdogan, Berrin. Organisational Behaviour V1.1. Flat World Knowledge, Inc. Available at: <http://www.flatworldknowledge.com/pub/organizational-behavior-v1.1/141353#web-141351>. [Last accessed 5th Oct 2010].
Recommended readings:
Hitt M.A., Miller C.C. and Collela A, 2009. • Organisational Behaviour, 2nd ed., John Wiley & Sons, Inc.
Colquitt, Jeffrey LePine, Michael Wesson, 2010. • Organisational Behaviour: Improving Performance and Commitment in the Workplace. 2nd ed., McGraw-Hill/Irwin.
Schermerhorn J.R., Jr. Dr. Hunt J.G., Dr. Osborn R.N., 2010. • Organisational Behaviour 11th ed., Wiley.
Kreitner R., Kinicki.A.,2009.• Organisational Behaviour, 9th ed., McGraw-Hill/Irwin.
Robbins S.P., Stephen P, Timothy A, 2010. • Organisational Behaviour , 14th ed., Prentice Hall.
Organsational Behavior
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End The Chapter - Organsational Behavior
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